Making complex regulatory information easier to use online

Friday, 23 October 2015, 08:30.
Join the FCA, TSO and Williams Lea for the next Digital Leaders Webinar on Tuesday 27 October to find out about the challenges of developing a new FCA Handbook website that would be easier for firms to navigate and use.

Williams Lea has been providing outsourced communications supply chain solutions to financial services and legal firms for many years and there is a natural fit between our experience in publishing complex regulatory information for government and public sector organisations and providing services to the financial services and legal organisations that use the information.

Williams Lea helps develop new online Handbook for Financial Conduct Authority

The new FCA Handbook website has been designed based on user feedback to make it easier for firms to use and navigate.

The Financial Conduct Authority (FCA), the UK’s financial services regulator, awarded a five year contract to TSO, part of Williams Lea, to publish the FCA Handbook online and in print. TSO has a long heritage of providing no-fail publishing solutions to the public sector.

The Handbook is at the heart of how the FCA regulates and they wanted to make sure that the Handbook website was easier for firms to use and navigate. TSO worked with the FCA to design and develop a new website based on user feedback.

New website developed by TSO for MHRA

On 10 August, the websites of The British Pharmacopoeia, and (previously were brought together into one integrated, new look website  

The British Pharmacopoeia provides the only comprehensive collection of authoritative official standards for UK pharmaceutical substances and medicinal products. The complex new site has been developed by TSO, part of Williams Lea, in partnership with The British Pharmacopoeia (part of the Medicines and Healthcare products Regulatory Agency). It enables users to access their online subscription and order BP chemical reference substances from one place as well as providing new functionality to make the British Pharmacopoeia easier to use.

Department for Communities and Local Government (DCLG) selects Williams Lea to develop its Troubled Families online data system

We are delighted to be helping DCLG by using our technology services and expertise to develop a online data system to capture data related to the Troubled Families programme, an important initiative to help turn around the lives of families.

The Troubled Families Programme was set up by government to improve the lives of families with problems and who cause problems to their communities, putting a high cost on the public purse. Via the Troubled Families programme, the government works with local authorities to help turn around the lives of these families and reduce costs in supporting them.

A brand new website for Croydon Council

Friday, 20 March 2015, 16:24.
Earlier this year TSO worked with the team at London Borough of Croydon to create a new website, using Drupal CMS, to create a flexible platform that meets the needs of users. In this blog Account Manager Glen Ocsko writes about how the project progressed.

Croydon is the most populated borough in London, stretching from Upper Norwood in the north to Coulsdon East in the south, with some areas filled with high rise buildings and other areas being the very definition of leafy suburb. It is a bustling, vibrant place and has a huge range of services to match. The team at Croydon Council really understand the challenges of providing user-friendly online services and we have been helping them to achieve that aim over the past few months.

A better, open source, content management system

TSO helps London Borough of Croydon to develop online presence

Over the next four years TSO will be working with London Borough of Croydon to provide web design, development, delivery and hosting services. This is the first time the London Borough has entered into a strategic web partnership of this kind and a new development for TSO in providing digital solutions to local government.

The four year contract will deliver improved customer services and transform service provision by developing London Borough of Croydon’s online presence. It builds on TSO’s experience in providing secure, robust and innovative web solutions to central government organisations, including the development of and

Financial Conduct Authority awards five year contract to TSO

The Financial Conduct Authority (FCA) has awarded a five year contract to TSO, part of the Williams Lea Group, to publish the FCA Handbook online and in print.

TSO will develop and host a more user-friendly FCA Handbook website to present the provisions made by the FCA, which is due to go live in August 2015. TSO will also provide a managed publishing solution to publish and consolidate updates made by the FCA Board Instruments, both online and in the print edition of the Handbook.

TSO sponsors Digital Award at Civil Service Awards 2014

TSO is very proud to be sponsoring this year’s Civil Service Awards Digital Award. The shortlisted nominees were announced on 16 October and the winners will be announced at the Civil Service Awards event at Lancaster House on 19 November. Congratulations to the shortlisted nominees – the DVLA View Driver Record team, the DH Digital team and the Cabinet Office Individual Electoral Registration Exemplar Programme and Project Team.

The Civil Service Digital Award recognises innovation using digital technology to solve a problem or make things better, for example to innovate policy making and delivery, to challenge working processes to bring about real benefits to users and for clear communications, engaging users.

The shortlisted nominees really demonstrate this ethos.

The Gazette, permanently recording important public information for more than 350 years, has been digitally transformed with a ground breaking technical platform to meet the requirements of official publishing in the digital age.

The Gazette is an official public record and has for more than 350 years charted the UK’s history, officially and permanently recording important public information. First published in 1665, The Gazette has recorded over 2 million notices of significant historical events, including the Great Plague, the news of Wellington’s victory at Waterloo, and most recently, the birth of Prince George of Cambridge.

Visit TSO at the Public Sector Show on Tuesday 13 May

TSO will be at the Public Sector Show at Excel on Tuesday 13th May. Come and see us demo the new website for The Gazette on stand number 308.

The Public Sector Show promises to showcase how public sector leaders and managers can do things differently to improve service delivery, efficiency and value for money.

TSO will be there, demonstrating how the new digital services from The Gazette make it easier to place public notices on the public record and easier for people to find.

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