Engage

Once content has been successfully published it is vital that it reaches the audience via channels that suit their needs.

Reaching your audience

Our sales team manages and provides access to an extensive mix of channels to market including online, high street and specialist partners and a global network of resellers and distributors.

Based on in-depth understanding of your target audience, our expert marketing team will deliver campaigns to promote availability of your published content and support your communications objectives in digital and traditional media.  

We can also build new channels to market, opening up your information through APIs and social media channels.

Excellence in customer service

Customers can order publications direct online through TSO’s own online bookshop tsoshop.co.ukopens in new window or through our specialist call centre who provide a level of customer service which is consistently ranked in the top 11% of companies.

Find out more about our Customer Charter and our latest Customer Satisfaction results

Experts in delivering public sector information

Our expert bibliographic service allows us to match new publications to existing customers and our Official Publications Online service delivers new digital content to customers who have specified an interest as soon as it is published.

Our services

  • Warehousing and fulfilment
  • Sales and marketing channels
  • Customer services and online ordering
  • eCommerce
  • Online delivery