Williams Lea helps develop new online Handbook for Financial Conduct Authority

The new FCA Handbook website www.handbook.fca.org.uk has been designed based on user feedback to make it easier for firms to use and navigate.

The Financial Conduct Authority (FCA), the UK’s financial services regulator, awarded a five year contract to TSO, part of Williams Lea, to publish the FCA Handbook online and in print. TSO has a long heritage of providing no-fail publishing solutions to the public sector.

The Handbook is at the heart of how the FCA regulates and they wanted to make sure that the Handbook website was easier for firms to use and navigate. TSO worked with the FCA to design and develop a new website based on user feedback.

The new website http://www.handbook.fca.org.uk has:

·         A cleaner layout and easier navigation

·         A timeline that shows when rules changed

·         An option to add favourites so that users can build their own tailored Handbook

·         Improved search

·         Glossary definitions displayed in a pop-up window

TSO will also provide a managed publishing solution to publish and consolidate updates made by the FCA Board Instruments both online and in the print edition of the Handbook. TSO will also sell the printed edition of the Handbook on behalf of the FCA through its sales channels including http://www.tsoshop.co.uk

Emma Stranack, Head of Consumer Communications and Engagement at the FCA said “I am delighted that TSO and the FCA have worked so well together in developing and enhancing the FCA Handbook. The launch is just the beginning - we will continue developing the site to ensure it evolves to meet the changing regulatory landscape and needs of users.”

Stuart Trood, CEO of Williams Lea EMEA, commented: “We are very pleased to be working with the FCA and have used our experience of developing user-focused, accurate and resilient digital solutions to help create a more user-friendly Handbook for users. We look forward to developing the Handbook further during our relationship.”  

A useful video on the FCA website walks through the new design, navigation and functionality https://www.handbook.fca.org.uk/video-guide

The new website is at https://www.handbook.fca.org.uk