TSO helps London Borough of Croydon to develop online presence

Over the next four years TSO will be working with London Borough of Croydon to provide web design, development, delivery and hosting services. This is the first time the London Borough has entered into a strategic web partnership of this kind and a new development for TSO in providing digital solutions to local government.

The four year contract will deliver improved customer services and transform service provision by developing London Borough of Croydon’s online presence. It builds on TSO’s experience in providing secure, robust and innovative web solutions to central government organisations, including the development of www.legislation.gov.uk and www.thegazette.co.uk. Over the period of the contract London Borough of Croydon will have access to TSO’s extensive development skills to develop initiatives to improve customer experience and encourage more transactions to be completed online.

Hosting of the existing service has transferred to TSO and a programme of User Experience Design is under way, testing new designs and functionality with users to deliver a redeveloped website on a brand new CMS by January 2015.

Hayley Lewis - Head of Communications and Engagement at London Borough of Croydon said “London Borough of Croydon is committed to providing excellence in customer service and delivering efficiency savings. Providing user-friendly online services is central to that objective.”

Chief Executive of TSO, Marco Pierleoni, said “We are delighted to be working with London Borough of Croydon to deliver their vision for transforming services and excited to be taking our web development solutions into local government.”