When regulation is easier to understand, it’s easier to follow and apply - improving compliance, reducing burden, and unlocking growth. E-learning gives regulators a powerful way to translate complex rules into clear, interactive training that helps individuals and organisations test, prove and build their understanding.
In our webinar “How regulators can use e-learning to drive compliance” Lucy de Best, Publishing Director at TSO, shares how digital learning can help regulators drive better outcomes by delivering content that’s clear, accessible, engaging and user-focused.
Below is a summary of the webinar, including some key things to think about to help people understand your regulation or guidance.
Why digital learning is growing so rapidly
The shift to digital learning has accelerated in recent years - with a 900% increase in global adoption since 2000. The pandemic played a significant role in fast-tracking this trend, but it's the ongoing evolution of technology and learner expectations that are cementing its place.
More and more, regulated audiences expect learning materials to be available online, on-demand, and in formats that reflect how they live and work. Digital learning meets this need - making it easier to reach audiences at scale and in a way they’re comfortable with.
For regulators, it offers the chance to present complex material in structured, engaging and measurable formats. It also provides the ability to track engagement and performance - offering a valuable feedback loop that isn’t available through print or passive formats.
Focus on your users
The best digital learning projects start with a deep understanding of the learner. Ask:
-Who are they?
-What do they need to know or do?
-What’s stopping them from understanding the rules?
By identifying the gap between current knowledge and desired behaviours, you can shape clear learning objectives.
Key areas to consider before developing a course
In the webinar Lucy identifies four essential areas that regulators need to think about when building an effective digital learning offer:
-Accessibility and inclusion: Accessibility should be at the heart of your course, making learners feel comfortable and reducing cognitive load. Break the learning into manageable segments and ensure it follows a sensible sequence.
-User needs: Start by documenting your user stories and clarify the problem you are solving. Use multimedia - text, video and interactive elements - to keep learners engaged, but make sure they are relevant to the learning outcomes.
-Measurable evaluation: Use data for insight into how people are using your digital learning. Identify where learners need more support and address those needs.
-Reaching your audience: Consider how users can access the learning where, when and how they want to. Can the people that need it find it?
In conclusion
Digital learning brings together many disciplines - content strategy, creative services (including video creation, design, data visualisation), instructional design, development, marketing, enterprise sales and customer support. At TSO, we help regulators bring it all together under one roof, so they can focus on their subject matter while we deliver the rest.
With a long track record in regulatory publishing and a growing portfolio of digital learning projects, we offer deep sector knowledge and proven go-to-market capability.
Want to learn more about how e-learning could support your organisation? Get in touch with our team to discuss your needs, simply email tsobd@tso.co.uk
