The Cabinet Office Organograms project - Moving Linked Data into production and reaping the benefits
The Organograms was a complex project. It was the first occasion on which every government department published RDF. The long term success of the project depended upon engaging users with low levels of technical knowledge in order to produce the outputs…
For any business, understanding your customer is vital. Some appreciation of the customer can come from analysing data such as sales figures and buying patterns. The challenge is to avoid interpreting this through your own frame of reference, which could be very different to that of your customer. The only way to really begin to understand your customer is to speak to them! It sounds obvious, but is too often ignored.
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