Parliamentary Press Service Charter
Responsibility for our official publishing lies with our Parliamentary Press site, in London. Learn more about our official publishing operations
We are committed to providing a high quality printing service to our clients. We are continually striving to improve this service and your comments and suggestions are welcomed in helping us to achieve this. Our knowledgeable and friendly staff aim to provide clients with an excellent standard of customer service whenever they contact us.
Our aims
- To set clear targets as part of each client contract and continually monitor our performance to ensure these standards are achieved or exceeded
- To gather client feedback to gain an understanding of how we are perceived and act promptly to investigate any concerns.